Position title
Head of Development
Description

This company provides a Contact Center AI, fully autonomous AI-driven contact center with omnichannel experience including voice, text, and email... The Contact Center AI completely replaces human agents with virtual agents, integrates with the telephone network and CRM systems quickly and easily.

Over the 4 years on the Conversation AI market, they have already replaced more than 100,000 call center employees with virtual agents and increased customer satisfaction, as well as improved the efficiency and performance of the contact center.

In 300 million dialogues, 99% of respondents did not recognize the customer service agent as being an AI-driven virtual agents.

Another necessary component of success is a strong team and our professionals are have decided to unite to achieve an ambitious goal.

We invite you to join our team of a Technical Manager who will be responsible for the development of the company's product.

We are looking to find a person who has grown up from engineers, who wants to develop in the business direction. So that he can talk to the engineers in the same language, but at the same time understand the needs of the business.

Tasks
  • Ensure the stability of the product platform
  • Lead the development team
  • Participate in the solution architecture design, development strategy, etc.
  • Create development plans and monitor status
  • Control over the timing and quality of the development implementation
  • Interact with other related teams
Requirements
  • Experience in product development management
  • Experience in managing a development team of at least 10 people
  • Understanding the architecture of high-load and fault-tolerant solutions
  • Knowledge of development methodologies
  • English language
Experience
  • Experience in industrial programming for at least 2 years
  • Knowledge of networks, Linux
  • Knowledge of SQL, NoSQL
  • Experience in ML
  • Experience with cloud services
  • Experience working with commercial systems 24x7
Working Hours
Flexible working hours
Job Benefits
  • Competitive salary level (we discuss individually, depending on your experience)
  • The opportunity to apply your skills in the development of a tech company aimed to become a leader in the global Conversational AI market
  • Freedom and speed in decision making
  • Flexible working hours
  • WFH / Office opportunities in Brno / Czech Republic
Contacts

The application process is open for this position and all qualified candidates are welcome to apply with their English CV’s and Cover letter on recruitment@laveco.com or by clicking on APPLY NOW button.

Date posted
July 29, 2021
Industry
IT
Employment Type
Full-time
Job Location
Brno, Czech Republic
Career Level

Experienced

Salary & benefits

Competitive salary level (we discuss individually, depending on your experience)

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Position: Head of Development

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