This company provides a Contact Center AI, a fully autonomous AI-driven contact center with omnichannel experience including voice, text, and email... The Contact Center AI completely replaces human agents with virtual agents, integrates with the telephone network and CRM systems quickly and easily.
Over the 4 years on the Conversation AI market, they have already replaced more than 100,000 call center employees with virtual agents and increased customer satisfaction, as well as improved the efficiency and performance of the contact center.
In 300 million dialogues, 99% of respondents did not recognize the customer service agent as being an AI-driven virtual agents.
Another necessary component of success is a strong team and our professionals are have decided to unite to achieve an ambitious goal.
We have developed an entirely new technological communication platform that uses Python to create voice-activated robots that communicate with customers in a live natural language. Due to the migration to the new version of the platform, we are looking for a Voice Robot Logic Developer, with Python Development experience (a small test assignment awaits candidates).
- Building customer dialog logic (conversation flow) via scripts - incoming and outgoing calls, messenger communication, sms, etc. using python libraries.
- API integration with various customer systems and third-party services.
- Interaction with related departments.
Knowledge of Python 3
- Backend frameworks Flask/Django,
- relational databases,
- HTTP requests,
- Git version control system
- Flask, SQLAlchemy, Requests, Celery, Pandas, GitLab, PostgreSQL.
- Experience with RegExp and MongoDB would be an advantage
- Competitive salary level (we discuss individually, depending on your experience)
- The opportunity to apply your skills in the development of a tech company
- Flexible working hours
The application process is open for this position and all qualified candidates are welcome to apply with their English CV’s on firstname.lastname@example.org or by clicking on APPLY NOW button.
Competitive salary level (we discuss individually, depending on your experience)